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Witte achtergrond

Warranty & Crash replacement

At Entity Bikes we strive to deliver high-quality and durable bicycles that offer you years of cycling pleasure. To underline our commitment to quality, we offer an extended warranty on our frames.

When you buy a bicycle from Entity Bikes, we give you a standard 2-year warranty on the frame. This means that we will repair any manufacturing errors or material defects free of charge during this period. We are convinced that our craftsmanship and use of high-quality materials ensure that your bicycle perfectly meets your expectations.

We also understand that accidents can happen and that your bicycle can be damaged in the event of a crash. To give you peace of mind, we also have a unique lifetime crash replacement policy. This means that if your frame ever breaks due to an accident, we can offer you a new frame at a very competitive price. This way you can get back on your bike quickly without worrying about the costs of a complete replacement.


We want you to be happy with your Entity bike, whether you're cycling on the road, on off-road adventures or on your daily commute. Our frame warranty and crash replacement policy are our ways of assuring you that we stand behind our products and are ready to support you for the life of your bike.


If you have any questions about our warranty, crash replacement policy or other aspects of our bicycles, please do not hesitate to contact us. Our team is always ready to help you and answer all your questions.


Thank you for your interest in Entity Bikes. We hope you will enjoy many miles of fun on one of our quality bikes!

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